What You Need to Know
If you wish to cancel/change an item or an order for any reason you have a grace period of 24hrs, after this time has passed unfortunately we are no longer able to cancel your order.
All return postage is to be the responsibility of the buyer. Returns must be sent with tracking
Postage will not be refunded.
UK Shipping 15- 25 working days £4.95 (Signed for & tracked)
Worldwide shipping 15- 30 working days £9.99 (Tracked)
Our Shipping times are just a guide as we do not personally deliver our orders.
We are in no way held responsible for lost packages, unclaimed packages or customs charges in your country once shipped. You may be charged a small fee for redelivery or replacement of an item being sent out in some circumstances.
Orders are processed/dispatched in 1-5 days & delivered in approx 15-25 working days.
Made to order items are processed in 5-10 days & dispatched in 7-10days.
If for any reason item is out of stock or delayed you will be notified as delivery time may be effected.
Introducing our New payment method
BUY NOW PAY LATER
Please be advised when using this payment method the processing time will be extended. Payment clearance will take between 4-8 days, this does not include our general processing time once payment clears.
Please note that orders with multiple items will usually be sent out in separate packages for faster dispatch & delivery. Use tracking provided to keep track of your item(s) arrival.
Where will my order be shipped from?
We have warehouses in the United Kingdom, South Korea, and China. Orders in the UK will Usually be fulfilled from our UK warehouses unless they are out of stock in which case they will be shipped from South Korea or China. International orders will be fulfilled from South Korea or China.
Our Lil'Majesty Clothing will be shipped & fulfilled in the UK & is all made to order.
How long will it take for my order to arrive?
Shipping time varies depending on item availability and the destination address.
Please be advised to double check your shipping address against your PayPal address before confirming your order, we want to ensure your item gets to the correct address. We are not responsible for customer error. Once item is dispatched it is the freight shipping/ postal companies responsibility to deliver you parcel, we can not control how fast they do so.